Activating Your New Account

6 easy steps to manage your account if it is applied in HSBC Business Centre

Step 1:

Receive an SMS and/or email confirmation for account opening.

Step 2:

Check if you have received the account service tools.

Account Service Tools Checklist*:

Business Internet Banking Verification SMS
Sent to the mobile phone number you registered with the bank
Business Internet Banking Activation SMS
Sent to the mobile phone number you registered with the bank
Application ID
Sent to the email address you registered with the bank
Cheque book(s)
Mailed to your correspondence address
eStatement PIN (for Investment Accounts)
Mailed to your correspondence address

* Applicable to each authorised user of optional service. Business Internet Banking PIN and Security Device will be sent to non-Mobile Security Key user.

Step 3:

Complete your first-time registration for Business Internet Banking. Please refer to the Business Internet Banking registration guide at business.hsbc.com.hk/products/business-internet-banking.

Step 4:

Download HSBC HK Business Express mobile app and follow us on WeChat (HSBCHKBusiness) to stay on top of your account on the go.

Step 5:

Activate Mobile Security Key in HSBC HK Business Express mobile app, to log on to Business Internet Banking and make payments via the app without a physical Security Device.