Digital

HSBCnet

What if your everyday banking could be extraordinary?

One platform to monitor all global accounts

Keeping up with changes in technology and the economic environment can be demanding. That's why we've developed powerful, intuitive online tools to make your day-to-day banking fast and easy, while giving you a clear picture of all your global banking in one consolidated platform. Anytime you need assistance, HSBCnet is available 24/7.

Because the more you can see where the opportunities lie, the more your business can thrive.

HSBCnet

Explore the transformative power of HSBCnet today.

Benefits of HSBCnet

24/7 support

Chatbot for instant FAQ support
HSBCnet Plus to provide banking tips and industry news

All-in-one platform

Enhanced user interface
All-in-one banking platform
Powerful data validation
Advanced searching and filtering options

Seamless connectivity

Flexible connectivity options
Integration options with ERP systems
Consolidated payment files across countries and currencies

Cybersecurity support

Industrial-grade protection
Biometric login functionality

Customisable setting

Personalised payment authorisation setting
Faster tracking of payment status
Scheduled report generation
Personalised notification

HSBCnet Mobile app

Gain access to HSBCnet from your smartphone any time, any place.

Benefits

Used as a soft token for HSBCnet logon, re-authentication, and transaction signing
View account balances and recent transactions
Authorise priority payments, inter-account transfers, ACH credits/debits, bill payments and file level payments
Track the status of payments and trade transactions at any stage of the journey
Receive notification of payments via My Alerts
Set up and verify your identity with biometric logon

How HSBCnet enhances Global Trade Solutions services?

On HSBCnet, you can access a series of trade-related solutions to enhance your everyday business

Manage your trade transactions
Apply and amend import documentary credit
Confirm export documentary credit
Place import bill instructions
Process pre-shipment and post-shipment buyer loan applications and settlement
Process pre-shipment / post-shipment export documentary credit and bill finance applications
Process guarantees applications, amendments and cancellations
Connect with our Trade Client Service Team via HSBCnet LiveChat which provides you a safe and secure communication with real time responses to trade transactional level queries. LiveChat is available to all Hong Kong HSBCnet trade clients during business hours, 9am – 6pm Monday to Friday. Log on to HSBCnet, select ‘Need Help’ and ‘Start Live Chat’ to connect with us now.

Trade Transaction Tracker

The Trade Transaction Tracker is a tool on the HSBCnet Mobile app, giving you a quicker and easier way to access your trade transaction status across markets and countries worldwide anytime, anywhere.

Get an overview of your transactions including documentary credits, documentary collections, trade loans and guarantees
View real-time trade transaction status detail
Save time on the phone, faxes or emails when tracking your transaction status
Search transaction with intelligence

Securities Services

A suite of online tools to enable you to manage and transact your securities related business using HSBCnet.

Real-time information on your securities portfolio
Smooth navigation on holdings, securities, investors, fund valuation and account information
Easy transaction status review
Schedule files for reconciliation
Automated report generation for securities and fund administration
Pre-validation and file upload for securities and treasury instruction
Easy-to-use corporate action announcement and election instruction function