eStatement and eAdvice

You may be thinking, "What's the big deal? My office doesn't consume much paper". But what most people do not realize is that the cost of buying paper is just the top of the paper iceberg. For each sheet of paper used, the social cost incurs not only purchasing costs, but also storage, printing, postage, disposal, and recycling – and it adds up.

HSBC would like to team up with your company to help reduce the amount of paper your office consumes by using eStatement and eAdvice service and going paperless.

Business Internet Banking primary user can register eStatement / eAdvice services in Business Internet Banking. Logon > go to ‘Admin Tools’ > choose ‘eStatement and eAdvice settings’ under ‘Profile setting’.

Business Internet Banking secondary user can also register eStatement / eAdvice services in Business Internet Banking. Logon > go to ‘Admin Tools’ > ‘e-Form Submission Centre’ under ‘Profile settings’ > select Service Type as ‘Account Services’ and Form name as ‘ASD014 Direct Advice / eStatement / eAdvice Services Registration Form (For Business Account)’.

Alternatively, you may complete and return the Direct Advice / eStatement / eAdvice Registration Form (For Business Account) (PDF, 695KB).

No additional setup is required for HSBCnet eStatement / eAdvice services.

For further details of eStatement and eAdvice, please check out below:

• eStatement and eAdvice's Frequently Asked Questions
• Terms and Conditions (PDF, 284KB)

Why?

Over the years, HSBC has been dedicated to fostering green banking with our customers’ great support. The charging of a Paper Statement Fee is based on the "Pay the Paper" principle, which aims to encourage customers' adoption of eStatement and eAdvice in order to help reduce paper consumption and to protect the environment.

Which types of accounts/customers will be charged for receiving paper statements?

The Bank will charge a Paper Statement Service Fee* for each set of paper statement we send to our commercial banking customers via post for the following account types:

^{*For the latest service fees, please refer to the Commercial Tariffs at HSBC website.}

1. BusinessVantage account(s)
2. HSBC Business Direct account(s)
3. HSBC Sprint Account
4. Hong Kong Dollar Current and Foreign Currency Current account(s)
5. Hong Kong Dollar Statement Savings account(s)
6. CombiNations Statement Savings account(s)

How will the Paper Statement Fee be charged?

The paper statements issued for BusinessVantage, HSBC Business Direct, HSBC Sprint Account, Hong Kong Dollar Current accounts, Foreign Currency Current accounts, Hong Kong Dollar Statement Savings account and CombiNations Statement Savings account will be counted and accumulated every month, and the respective fees will be directly debited from each relevant account on the 4th working day of the following month.

HSBC's eStatements is launched in phases. We are currently providing the following types of eStatements.

HSBC's eAdvice is launched in phases. We are currently providing the following types of eAdvices.