Account

eStatement and eAdvice

Get timely email notifications when a new statement is available, and access your eStatements and eAdvice anytime, anywhere to streamline your everyday banking.

Product highlights

You may be thinking, "What's the big deal? My office doesn't consume much paper". But what most people do not realize is that the cost of buying paper is just the top of the paper iceberg. For each sheet of paper used, the social cost incurs not only purchasing costs, but also storage, printing, postage, disposal, and recycling – and it adds up.

HSBC would like to team up with your company to help reduce the amount of paper your office consumes by using eStatement and eAdvice service and going paperless.

Features and benefits

Free – There is NO service charge
Fast – Get your statement and advice faster than via post
Convenience – Access anytime and anywhere
Peace of mind – No worry about lost in delivery in transit
Consistent design – Same as paper statement and advice
Flexible – Retrieve past 24 months of statements and 3 months of advices
Timely – Receive email notification when a new statement is available in Business Internet Banking
Easy to manage – Able to save in e-format and archive for reference

Register eStatement and eAdvice

Registration is simple and easy, you can register for the service through Business Internet Banking or by completing and returning the registration form (PDF, 1.15MB).

For further details of eStatement and eAdvice, please check out below:

Paper statement fee

Why?

Over the years, HSBC has been dedicated to fostering green banking with our customers’ great support. The charging of a Paper Statement Fee is based on the "Pay the Paper" principle, which aims to encourage customers' adoption of eStatement and eAdvice in order to help reduce paper consumption and to protect the environment.

Which types of accounts/customers will be charged for receiving paper statements?

The Bank will charge a Paper Statement Service Fee of HK$20 for each (set of) paper statement we send to our commercial banking customers via post for the following account types:

BusinessVantage account(s)
HSBC Business Direct account(s)
HSBC Sprint Account
Hong Kong Dollar Current and Foreign Currency Current account(s)
Hong Kong Dollar Statement Savings account(s)
CombiNations Statement Savings account(s)

How will the Paper Statement Fee be charged?

The paper statements issued for BusinessVantage, HSBC Business Direct, HSBC Sprint Account, Hong Kong Dollar Current accounts, Foreign Currency Current accounts, Hong Kong Dollar Statement Savings account and CombiNations Statement Savings account will be counted and accumulated every month, and the respective fees will be directly debited from each relevant account on the 4th working day of the following month.

Available types of eStatements

HSBC's eStatements is launched in phases. We are currently providing the following types of eStatements.


Account eStatements	Delivery Methods View in Business Internet Banking	Delivery Methods Receive via email, with extra copies available on Business Internet Banking¹
1. HSBC Sprint Account	Yes	Yes
2. HSBC Business Direct	Yes	Yes
3. BusinessVantage	Yes	Yes
4. Current account	Yes	Yes
5. Hong Kong Dollar Statement Savings account	Yes	Yes
6. CombiNations Statement Savings account	Yes	Yes
7. Investment account	Yes²	Yes
8. Business Card	Yes	Yes
9. Corporate / Purchasing cards	Yes	Yes
	View in Business Internet Banking only	Receive via email only
10. Business Card consolidated eStatement and eManagement reports³	No	Yes
11. Corporate / Purchasing cards Consolidated eStatement and eManagement Reports³	No	Yes

Notes:

Effective from 23 November 2014, if you enrolled for the HSBC eStatement and eAdvice service, selected email as the eStatements or eAdvices’ delivery method, and registered for Business Internet Banking, additional copies of the eStatements or eAdvices that are sent to your designated email address on or after 1 November 2014 will be saved in your Business Internet Banking.
If you choose to view your eStatements or eAdvices in Business Internet Banking and you have other Internet Banking profile, you will receive additional copies of eStatements or eAdvices in other Internet Banking channel.
If you choose to view your eStatements or eAdvices in Business Internet Banking, you will receive additional copies of investment related account eStatements or transaction eAdvices at your designated email address.
To register for consolidated eStatement and eManagement Reports, please submit the Direct Advice/eStatement/eAdvice Services Registration Form (For Business Account) (PDF, 1.15MB). The eStatement and eManagement Reports will be sent to your designated email address. eManagement Reports is not applicable to Corporate and Purchasing Cards.

Available types of eAdvices

HSBC's eAdvice is launched in phases. We are currently providing the following types of eAdvices.


Transaction eAdvices	Delivery Methods View in Business Internet Banking	Delivery Methods Receive via email, with extra copies saved in Business Internet Banking1¹
1. Securities purchase and sale 2. Time deposit maturity 3. Inward remittance 4. Outward remittance 5. Inward interbank transfer 6. Outward interbank transfer 7. Outward remittance charge 8. Cheque purchase 9. Cheque for collection - credit	Yes² Yes Yes Yes Yes Yes Yes Yes Yes	Yes Yes Yes Yes Yes Yes No No No

Notes:

Effective from 23 November 2014, if you enrolled for the HSBC eStatement and eAdvice service, selected email as the eStatements or eAdvices’ delivery method, and registered for Business Internet Banking, additional copies of the eStatements or eAdvices that are sent to your designated email address on or after 1 November 2014 will be saved in your Business Internet Banking.
If you choose to view your eStatements or eAdvices in Business Internet Banking and you have other Internet Banking profile, you will receive additional copies of eStatements or eAdvices in other Internet Banking channel.
If you choose to view your eStatements or eAdvices in Business Internet Banking, you will receive additional copies of investment related account eStatements or transaction eAdvices at your designated email address.