Banking

Business Phonebanking

Arrange a call back

Manage your day-to-day banking with our Business Phonebanking service.

Features and benefits

Check account balance and transaction history
Transfer fund between your company's accounts
Make payment to HSBC third parties in Hong Kong
Check Business Card balance, transaction history and RewardPoints
Enquire exchange rates, deposit rates and gold prices
Get technical support for Business Internet Banking and HSBCnet
Open a new business account or apply for a loan
Delegate access rights to nominated employees

Check account balance and transaction history

Transfer fund between your company's accounts

Make payment to HSBC third parties in Hong Kong

How it works?

With Business Phonebanking, you are able to complete certain types of instructions through the sophisticated interactive voice response (IVR) system. For example, account enquiry, fund transfer, payment, rates enquiry, etc.
For instructions that cannot be completed on the IVR such as reporting loss of cards, product applications, technical support, etc., our customer service officers will provide professional assistance and advice.

Check Business Card balance, transaction history and RewardPoints

Enquire exchange rates, deposit rates and gold prices

Get technical support for Business Internet Banking and HSBCnet

Other useful information

Reference guide (PDF, 2.50MB)

Get a complete view of the banking services provided under Business Phonebanking

Register a payment beneficiary account (PDF, 430KB)

Make payment to a third party account with HSBC Hong Kong

Direct Advice

Enrol to receive free of charge transaction advice via email or fax during the day for processed transaction with details of transaction done through Business Phonebanking and other channels